booking insructions :
- Download the app “GymMaster member portal” from the App Store
- User name is your email address
- Password is your phone number
- Click the menu on the top left
- Click on classes
- Select your time
- Click book now
booking rules :
- You may book your classes one week in advance.
- You may cancel any class up until 3 hours prior. Beyond that the app will not allow cancellation. Emails or calls to the facility asking to cancel cannot be done.
- No shows to classes are charged $5.
- Upon entry you must swipe your key tag to avoid a $5 no-show fee.
Facility Policies :
- One extension due to sickness, injury, vacation etc will be granted on your membership for free. Any holds will be placed for a maximum of 6 months. You may choose to resume before anytime by swiping your fob. The system will automatically calculate the time off and apply it to your account. Any further changes to the account are subject to a $20+HST administrative fee.
- Classes are set to auto cancel if less than 3 people are booked.
- The sale is final. No Refunds.